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## Saying ‘no’

Perhaps we don’t like saying ‘no’ because we want to be helpful and don’t want to hurt our image. However, we know that it’s important to use this two-letter word sometimes. So let’s learn eight ways how to say ‘no’ without feeling guilty.

This is a nice response if someone doesn’t want to take ‘no’ for an answer: “I’m sorry to disappoint you. One of my goals for this year is to improve my ability to say no. You are a tough audience. I suppose it’s good practice…”

And here’s a sentence I might use from time to time: “I’m not qualified to do what you’re asking, but I know someone who might be helpful”. In fact, I used this one a week or so ago!