What do highly likable people do?

Geoffrey James talks about seven things highly likable people do and suggests that we adopt these strategies if we’d like to be seen as likable. Develop a friendly greeting. Get names right. Focus on the other person. Remember personal details. Speak well of...

How do you proofread?

So you’re working on an important text that you’d like to send out via email. But, before you press that send button, stop – and proofread. How? Read every sentence out loud. Reread what you’ve just written at least twice. Print your text out...