Have a nice day :(

Have a nice day :(

As far as I know the phrases “Have a nice day” or “Have a great day” originally come from America and were used by shop assistants as a way of saying goodbye. Perhaps they are still used, I don’t know. But what I do know is that I find...
How to show appreciation

How to show appreciation

It’s so easy to show that you respect and appreciate someone if you know how to. If you’d like some ideas on what to do, read this article on the inc.com website. Have you ever thought about offering praise publicly? Or celebrating milestones? And what...
President Putin and the shawl

President Putin and the shawl

Did you see how President Putin wrapped a shawl around China’s First Lady last year? So what went wrong? Take a look at this short video clip from BBC World News and then listen to the comments made by international etiquette consultant William Hanson. Do you...
Excellent service

Excellent service

Sceptical customer to the used car dealer: “How is your customer service?” Used car dealer to customer: “Oh, that’s first class. Anybody who buys a car from us gets a free copy of the latest train schedules!”
A secret productivity weapon?

A secret productivity weapon?

I know I’ve spoken about napping before and how important I think it can be if you want to perform well at work. Here’s another article written by Michael Hyatt on how we can take ‘killer naps’, as he calls them. You might be surprised to hear...