A simple communication trick

This is so easy that we probably haven’t given it much thought at all. According to Geoffrey James (link to inc.com), instead of rushing into a discussion, we should:

“Pause a full second before responding.”

The advantages are that we don’t interrupt the other person, we have time to focus and to think about what to say next, and our listeners see us as being deep thinkers. It’s worth giving it a try, isn’t it?

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Written by Christine Burgmer

25. November 2015