Did you know?

Did you know?

You can always talk about the weather when socialising with a customer or colleague. However, what about starting the conversation with a surprising fact? Something like: “Did you know that London taxi drivers (called ‘cabbies’) have to pass a tough...

A simple communication trick

This is so easy that we probably haven’t given it much thought at all. According to Geoffrey James (link to inc.com), instead of rushing into a discussion, we should: “Pause a full second before responding.” The advantages are that we don’t...

More phrases for closing your email

We’ve still got more phrases we can use when closing an email message. Here are five more you might like to add to your ‘toolbox’. Thank you for your quick response Thank you for your time Until next time Wishing you lots of success With many thanks...

Fun tips for drinking wine

If you’re not sure how to drink wine, you might like to read this lovely little article (link to: cupofjo.com) and enjoy the beautiful illustrations at the same time. Joanna, the writer of the article, comes from America, so I’m not sure if the rules of...