The early party

The early party

It’s considered back luck to celebrate a birthday before the actual day in Germany (and even to give a present beforehand). However, it is allowed to “reinfeiern”. Now this is a really difficult word to explain in English because we don’t...

The 14 commandments

We know that good customer service is important, don’t we? Of course, it can always be improved on. That’s why I like to read David Rodnitzky’s (he’s CEO and co-founder of 3Q Digital) 14 commandments through now and again. (I read about them in...

Signing off an email

Before you type your name at the end of an email, you want to sign off on a positive note. Look at this post (link to: bobulate.com) for some inspiration. There are lots I don’t use, but lots I do. Some of my favourites: Don’t work too hard. / Take care. /...

Afternoon tea the correct way

You’ve been invited to afternoon tea in Britain, but have absolutely no idea how you should behave. Etiquette expert, William Hanson, explains the rules. Look at his video (go to www.dailymail.co.uk and scroll down the page) to learn what to do with the napkin,...

Golf on a windy day

Three elderly gentlemen in their eighties, who were all hard of hearing, were playing golf one fine day. The first man said to the others, “It’s windy, isn’t it?”. “No,” the second man replied, “it’s Thursday.” The...