Today is quite special

Today is St. Valentine’s Day. If you’re planning on cuddling up with someone special and are looking for some good love songs to listen to, you might find them here. Or if you’d like to watch a romantic movie together, you’ll find some of the...

Euph … what?

I wanted to share some euphemisms (in German: ‘beschönigende Umschreibungen’) with you today. But first of all, I’d like to talk about why we use them. Well, there are certain topics we often don’t like talking about, because they make us feel...

Our most valuable asset

You often hear that customers are a company’s most valuable asset. So are you doing something special for your customers? And do you find companies doing something special for you as a customer? Take a look at some of the ideas a General Manager got...
Using positive language

Using positive language

This is something I read recently. Instead of saying that you’ve just bought a “run-down or derelict house”, tell people you’ve bought a “handyman’s dream”. It sounds so much better, doesn’t it? 😉