How to Show You’re Listening

When listening to your conversation partner, you don’t need to say anything beyond “mhmm”, “tell me more” and “interesting”.

However, you might like to use the “smile-nod”. It’s that nice non-verbal facial expression we do when we want to acknowledge someone. Adding that little extra nod takes up little energy, but it means a whole lot more to the person you’re giving it to.

As author Deborah Tannen says, “To say that a person feels listened to means a lot more than just their ideas get heard. It’s a sign of respect. It makes people feel valued”.


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Foto Christine Sparks

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