‘Queuing’ means ‘standing in line’ and it’s something that the British feel they invented. In his 1946 book ‘How to be an Alien’ George Mikes wrote that “an Englishman, even if he is alone, forms an orderly queue of one”. I’m not sure if that’s true all the time, though!

So how does queuing work? Watch the short video to listen to what etiquette expert William Hanson and psychologist Emma Kenny have to say.