Surprise your customers

Surprise presentIs customer service in Germany really as bad as people say? I’m not sure, however I do know that customer service can always be improved. No ideas? Read Peter Economy’s article (link to inc.com) and learn how to delight your customer. My favourite advice? “Be easy to do business with.” It sounds so easy, but some people can make it so difficult! 😉

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Written by Christine Burgmer

25. February 2015