by Christine Burgmer | Feb 10, 2016 | Allgemein |
You often hear that customers are a company’s most valuable asset. So are you doing something special for your customers? And do you find companies doing something special for you as a customer?
Take a look at some of the ideas a General Manager got while working with Mark Sanborn, a well-known speaker from the States. I like them.
Yes, customers do like being pampered. I very much enjoy seeing a beautiful bunch of flowers on a receptionist’s desk or having a vegetarian dish created especially for me if there’s nothing suitable on the menu. The owner of my local grocery store is very willing to order something for me if she doesn’t have it on her shelves.
What I don’t like? Someone phoning me and asking me why I haven’t been in their shop for several years!
![Using positive language]()
by Christine Burgmer | Feb 9, 2016 | Allgemein |
Window in derelict house
This is something I read recently. Instead of saying that you’ve just bought a “run-down or derelict house”, tell people you’ve bought a “handyman’s dream”. It sounds so much better, doesn’t it? 😉
by Christine Burgmer | Feb 8, 2016 | Allgemein |
“The will to win, the desire to succeed, the urge to reach your full potential: these are the keys that will unlock the door to personal excellence.” Confucius
by Christine Burgmer | Feb 7, 2016 | Allgemein |
You’ve been invited to an event where the dress code is “Black Tie”? British etiquette expert William Hanson can give you some advice in this crash course here.
by Christine Burgmer | Feb 6, 2016 | Allgemein |
Give this difficult question some thought.
“Is there another word for a “synonym”?”
