My Blog until 2018

Strangely enough, the term ‘wellness’ is not used as the Germans use it here. So we don't go to a...

One of my readers asked for a list of departments you would find in a company. Here's my list. If...

Have you ever sent an embarrassing email by sending it to the wrong person or by hitting 'Reply...

"A person who never made a mistake never tried anything new." Albert Einstein

So France is not the land of the 35-hour workweek, long lunches and even longer vacations? Read...

"A bank is a place that will lend you money if you can prove that you don't need it." Bob Hope

How good is your vocabulary? Do the test to find out (link to: gameswithwords.org).

This is another word that is often misused in Germany. When groups of people get together to watch...

I love Help Scout's ebook with its 10 examples of exceptional customer service. You might even...

If you're interested in improving your communication, you'll enjoy reading this article (link to:...

"There is only one way to avoid criticism: Do nothing, say nothing, and be nothing.” Aristotle

So where do the rich go on holiday and what things are important for them? Click through the...

Isn’t whisky a wonderful drink? It makes you see double and feel single. 😉

Take the quiz (link to: gameswithwords.org) to find out which of the world's Englishes you speak.

This might surprise you, but German presenter Thomas Gottschalk is not a ‘taskmaster’. He’s a chat...

Look at this slideshow to see how not to introduce yourself. You'll find some good tips here.

Instead of asking someone to "kindly send the papers to your customer", it's much better to use...

"When everything seems to be going against you, remember that the airplane takes off against the...

Banker Ksenia Bobkova has brought a Russian bathhouse or banya to Great Britain. And she has plans...

"By the time you’re eighty years old you’ve learned everything. You only have to remember it."...

Sports and mindset coach Anna Shelley (link to: lifehack.org) says that our health could improve...

The next time you organise a presentation, don’t forget to check whether technology is working....

Try not to answer a question in just two words. You’re not going to be able to hold a meaningful...

Rather than writing that you need something "immediately" or "without further delay", say that you...