Imagine a colleague presents figures you believe are incorrect.
How you respond can change the direction of the conversation.
„That’s wrong.“
Very direct. It may be appropriate when an error needs immediate attention.
„I think there’s a mistake in these figures.“
Identifies a possible problem without making it personal.
„Can we check these figures again?“
Invites the other person to look at the information with you.
đĄ Quick tip:
You don’t have to soften every disagreement.
But focusing on the issue rather than the person often makes it easier to solve the problem together.
